I reluctantly stopped in this morning at my son's request, because he loves the food. I say reluctantly because I've eaten at many IHOPs across the US and almost always have a lackluster experience, usually because of bad service. We walked in and were seated right away. The only negative thing I will note is that the greeter was a ridiculous mumbler. "Howmanyyougot?" I'm sorry?? "Youwannakidsmenu?" Huh? Once we were seated, our waitress was quick with our drinks, and made sure we were not ever in need of anything. She was outstanding, and it kills me that I lost the receipt with her name on it. We were seated near the entrance on the 4th of July if that helps management :-) The pancakes, eggs, hash-browns and bacon were delicious, and met every expectation I had, but the wait staff were what made our meal outstanding.
(4)
Rob U.
So im just going to step outside the box here and say I'm pretty sure in order to get your takeout order it should take 3 trips to get it. The absolute worst experience ever from this place. Down to the conversation with the manager. Which was the person that was spoken to before we went on our second trip to get what we ordered. How you let that order leave with out everything is beyond me. Guess I should of had my employee do your job! You make gas station food look good!
(1)
Anastasia D.
Well, it's IHOP. What can I say? If you want ALL the calories for your buck -- come here. I will say that over the years, places like IHOP and Denny's have stepped up their game. Several years ago, I wouldn't be able to eat at these establishments without considerable struggle with my server, but now I can order with relative ease. The sweeter side of their breakfast menu can make you put on weight just by looking at the pictures -- red velvet pankcakes?! Oh dear, what have I gotten myself into? The scarier part is that it's all as delicious as it looks. Be afraid waistlines, be very afraid.
(2)
Amy B.
In my experience, there are good IHOPs and bad IHOPs. At a good IHOP, the dining area is clean and the pancakes taste like they are laced with crack, they're so good. At a bad IHOP, the service is lazy, the clientele is sketchy, and the food edges into downright nasty. Unfortunately, this is a bad IHOP. I have eaten here several times, and the service is always terrible and sometimes even patronizing (who thinks it's ok to call a customer "honey" repeatedly?). Once, I had a good experience with the cheesecake pancakes at a different IHOP, went to this IHOP and ordered the same, and couldn't even recognize them as the same food. Another time we went and my pancakes were raw batter in the middle. Seriously, if you can only do one thing right, aim for your namesake item!
(1)
Michael M.
this IHOP is alright i guess, i have never been to impressed with IHOP and would NEVER go but there is always someone in the group that wants Pumpkin pancakes, or Red Velvet pancakes, or heck just pancakes and you know who you are if your reading this!! :p I just get the oatmeal with all the almonds raisins and such and it is actually really good then get an order of egg whites and try to keep the junk this place can fill you up with off my daily intake. I'm not saying that junk doesn't taste good, but you can just feel it after eating it! i wouldn't recommend it for breakfast, its too of a chain restaurant for me but to each there own!
(2)
Jon D.
The issue for us at this particular Ihop is not with the food, in fact its pretty good. our problem is the slow service. Today we were the only customers save for one other couple. After ten minutes, I had to get up and find the server just to take our order. It took another 25 minutes to get the order. Needless to say we won't be going back.
(2)
Michelle L.
Nice, clean IHOP right off I-64 in O'fallon, IL. Wait staff courteous and they always seem to have some sort of give-away. This trip it was for a grill of some sort. Never have had a problem with food coming out cold to the table. Manager makes sure the customer leaves happy. I am pleased with this IHOP.
(4)
Leslie S.
Cue location, conveniently located off Hwy 64. Service was nice, tables were clean. I had the Simple & Fit 2x2x2 (2 eggs, 2 pancakes, 2 bacon), and they brought me a warmed bottle of Butter Pecan syrup upon request. Just the right size and price for a low-cal meal. The 2 scrambled eggs are egg substitute; they are bland so add pepper and salt. The turkey bacon is quite good actually, and I think I would order that normally. And the pancakes, as always, are delish.
(3)
Mike B.
This was the first time i visited this IHOP location and it was a great experience. The waitress we had was very nice and attentive of our needs. The breakfast that my wife and I ordered was hot and delicious. The restaurant was clean and in good repair. During breakfast we overheard the general manager and a lead waitress discussing a new hires performance, I believe that discussion should've been had in the restaurant's back office where other employees and customers wouldn't have been able to hear what they were discussing. Overall the visit was good, the food was delicious and hot, we will pay a visit to this IHOP again.
(3)
Jonathan C.
Ihop is generally good but both times I have been here the service was mediocre.
(2)
Matt H.
this ihop was great ! try to get melissa as a waitress ... she is genuine , hard to find that these days. especially at chain restaurants. food was bout the same as other ihops, good pancakes. my hashbrowns weren't burnt !! :D
(5)
Kristle C.
Yummy IHop!!! Way better than the Carlyle Ave location. The service, food and atmosphere are all nice, clean and courteous.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : Yes Drive-Thru : No Caters : No
Sean W.
I reluctantly stopped in this morning at my son's request, because he loves the food. I say reluctantly because I've eaten at many IHOPs across the US and almost always have a lackluster experience, usually because of bad service. We walked in and were seated right away. The only negative thing I will note is that the greeter was a ridiculous mumbler. "Howmanyyougot?" I'm sorry?? "Youwannakidsmenu?" Huh? Once we were seated, our waitress was quick with our drinks, and made sure we were not ever in need of anything. She was outstanding, and it kills me that I lost the receipt with her name on it. We were seated near the entrance on the 4th of July if that helps management :-) The pancakes, eggs, hash-browns and bacon were delicious, and met every expectation I had, but the wait staff were what made our meal outstanding.
(4)Rob U.
So im just going to step outside the box here and say I'm pretty sure in order to get your takeout order it should take 3 trips to get it. The absolute worst experience ever from this place. Down to the conversation with the manager. Which was the person that was spoken to before we went on our second trip to get what we ordered. How you let that order leave with out everything is beyond me. Guess I should of had my employee do your job! You make gas station food look good!
(1)Anastasia D.
Well, it's IHOP. What can I say? If you want ALL the calories for your buck -- come here. I will say that over the years, places like IHOP and Denny's have stepped up their game. Several years ago, I wouldn't be able to eat at these establishments without considerable struggle with my server, but now I can order with relative ease. The sweeter side of their breakfast menu can make you put on weight just by looking at the pictures -- red velvet pankcakes?! Oh dear, what have I gotten myself into? The scarier part is that it's all as delicious as it looks. Be afraid waistlines, be very afraid.
(2)Amy B.
In my experience, there are good IHOPs and bad IHOPs. At a good IHOP, the dining area is clean and the pancakes taste like they are laced with crack, they're so good. At a bad IHOP, the service is lazy, the clientele is sketchy, and the food edges into downright nasty. Unfortunately, this is a bad IHOP. I have eaten here several times, and the service is always terrible and sometimes even patronizing (who thinks it's ok to call a customer "honey" repeatedly?). Once, I had a good experience with the cheesecake pancakes at a different IHOP, went to this IHOP and ordered the same, and couldn't even recognize them as the same food. Another time we went and my pancakes were raw batter in the middle. Seriously, if you can only do one thing right, aim for your namesake item!
(1)Michael M.
this IHOP is alright i guess, i have never been to impressed with IHOP and would NEVER go but there is always someone in the group that wants Pumpkin pancakes, or Red Velvet pancakes, or heck just pancakes and you know who you are if your reading this!! :p I just get the oatmeal with all the almonds raisins and such and it is actually really good then get an order of egg whites and try to keep the junk this place can fill you up with off my daily intake. I'm not saying that junk doesn't taste good, but you can just feel it after eating it! i wouldn't recommend it for breakfast, its too of a chain restaurant for me but to each there own!
(2)Jon D.
The issue for us at this particular Ihop is not with the food, in fact its pretty good. our problem is the slow service. Today we were the only customers save for one other couple. After ten minutes, I had to get up and find the server just to take our order. It took another 25 minutes to get the order. Needless to say we won't be going back.
(2)Michelle L.
Nice, clean IHOP right off I-64 in O'fallon, IL. Wait staff courteous and they always seem to have some sort of give-away. This trip it was for a grill of some sort. Never have had a problem with food coming out cold to the table. Manager makes sure the customer leaves happy. I am pleased with this IHOP.
(4)Leslie S.
Cue location, conveniently located off Hwy 64. Service was nice, tables were clean. I had the Simple & Fit 2x2x2 (2 eggs, 2 pancakes, 2 bacon), and they brought me a warmed bottle of Butter Pecan syrup upon request. Just the right size and price for a low-cal meal. The 2 scrambled eggs are egg substitute; they are bland so add pepper and salt. The turkey bacon is quite good actually, and I think I would order that normally. And the pancakes, as always, are delish.
(3)Mike B.
This was the first time i visited this IHOP location and it was a great experience. The waitress we had was very nice and attentive of our needs. The breakfast that my wife and I ordered was hot and delicious. The restaurant was clean and in good repair. During breakfast we overheard the general manager and a lead waitress discussing a new hires performance, I believe that discussion should've been had in the restaurant's back office where other employees and customers wouldn't have been able to hear what they were discussing. Overall the visit was good, the food was delicious and hot, we will pay a visit to this IHOP again.
(3)Jonathan C.
Ihop is generally good but both times I have been here the service was mediocre.
(2)Matt H.
this ihop was great ! try to get melissa as a waitress ... she is genuine , hard to find that these days. especially at chain restaurants. food was bout the same as other ihops, good pancakes. my hashbrowns weren't burnt !! :D
(5)Kristle C.
Yummy IHop!!! Way better than the Carlyle Ave location. The service, food and atmosphere are all nice, clean and courteous.
(4)